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Friday, April 4, 2025

How to Contact JAMB Support Effectively

FAQ

Are you facing issues with JAMB registration, result checking, admission status, or profile access? The Joint Admissions and Matriculation Board (JAMB) provides an official helpdesk—JAMB Support—to assist candidates and parents.

In this SEO-optimized guide, we’ll outline the best ways to contact JAMB Support in 2025, including online support, phone numbers, email, and physical office visits. We’ll also share pro tips to ensure your issues are resolved quickly.

What is JAMB Support?

JAMB Support is the official helpdesk for resolving issues related to:

  • JAMB registration errors
  • JAMB profile creation
  • Lost JAMB registration number
  • Result checking problems
  • Admission status updates
  • Payment verification issues
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Whether you’re a student, parent, or guardian, JAMB Support offers online, phone, email, and in-person assistance nationwide.

How to Contact JAMB Support in 2025

1. JAMB Central Online Support System (COSS)
The JAMB COSS portal is the fastest way to submit complaints and track resolutions.

Steps to Use JAMB COSS:

  • Visit the official JAMB Support Portal.
  • Click “Create Support Ticket.”
  • Fill in your details:
  1. Full Name
  2. JAMB Registration Number
  3. Email Address
  4. Detailed description of your issue
  • Submit and keep your Transaction ID for tracking.
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📌 Pro Tip: Provide clear details to speed up resolution.

2. Contact JAMB via Email

For non-urgent issues, email JAMB at:
📧 info@jamb.gov.ng

Include in your email:

  • Full Name
  • JAMB Registration Number
  • Clear explanation of your problem

📌 Avoid sending multiple emails to prevent delays.

3. JAMB Support Phone Numbers

For urgent inquiries, call:
📞 +234 816 633 5513
📞 +234 812 365 8955

📌 Note: Lines are open on weekdays (9 AM – 5 PM). Expect delays during peak registration periods.

4. Visit a JAMB Office Near You

For complex issues requiring physical verification, visit any JAMB state office.

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Key JAMB Office Locations:

📍 JAMB Headquarters (Abuja)

  • Address: Bwari, Abuja (P.M.B. 189, Garki)
  • Phone: +234 816 633 5513
  • Email: info@jamb.gov.ng

📍 Lagos Office

📌 What to Bring:

  • JAMB registration slip
  • Profile details
  • Any supporting documents

5. JAMB Official Website & FAQs

Before contacting support, check:
🌐 JAMB Official Website

The site has FAQs, registration guides, and admission updates that may solve your issue.

Common Issues JAMB Support Can Resolve

✅ Profile creation errors
✅ Lost JAMB registration number
✅ Wrong course/institution selection
✅ Payment verification problems
✅ Admission status issues
✅ Result checking errors

Tips for Quick JAMB Support Response

✔ Use COSS for detailed issues
✔ Provide accurate information (Name, Reg. No., issue details)
✔ Be patient (High traffic may delay responses)
✔ Avoid third-party agents (Use only official JAMB channels)
✔ Save your Transaction ID for tracking

Why Use Official JAMB Support?

🔹 Faster resolutions
🔹 Secure handling of personal data
🔹 Accurate and reliable solutions

⚠ Avoid fraudsters—JAMB services are FREE unless stated otherwise.

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